TERMS AND CONDITIONS

  1. General

1.1. Welcome to the Website [www.inspirationbox.shop] (hereinafter referred to as the «Website»). The Website is a digital marketplace that allows consumers to discover and purchase our products online. The licensee of this Website is the sole trader “Inspiration Box”, with GEMI number 184610403000, tax identification number 077322064, tax office KEFODE Attikis and registered seat in Kallithea, Saronikou Street, no 21, zip code 17673 (tel. 6909611866, e-mail: info@inspirationbox.shop).

For the present Terms and Conditions:

  • “Business“, “We“, “Us” or “Our” refers to the sole proprietorship “Inspiration Box”.
  • “Customer” means the person (natural or legal) making a purchase through the Website.
  • “Website User” or “User” or “You” means the buyer/customer/visitor/registered user of the Website.
  • “Products” mean the items offered for sale that are presented on the Website.
  • “Service(s)” means the service(s) provided by the Website and offer(s) consumers the opportunity to discover and purchase Products online.
  • “Account” means the registration of the Customer as a “Registered Customer” on the Website, through the creation of a Customer Account.
  • “Registered Customer” means the Customer who has created an Account, registered, and uses the services of the Website.
  • “Product” means the item available for sale through the Website.
  • “Shopping Cart” means the electronic order that includes the products selected by the Customer.

1.2. Access to this Website and the Products and Services offered therein, their use, and the placing of orders are subject to these Terms and Conditions. By browsing the Website and using the Services and/or placing orders for Products, User accepts all present Terms and Conditions and any updates thereto from time to time. In case of disagreement or reservation regarding part or all of these terms, User may contact Us at the e-mail address info@inspirationbox.shop before browsing or using the Services or placing an order. Alternatively, they may send a written letter to the Business’ postal address, otherwise acceptance of all terms is deemed unconditional.

1.3 User must regularly visit the Website to monitor any changes to the Terms and Conditions. Changes to the terms do not affect orders that have already been placed but are applicable for future orders. Business reserves the right to amend, renew, or upgrade at any time and without prior notice to the User of the Website (in whole or in part):

  1. part or all these terms of use,
  2. part or all the content of the Website, and
  3. part or all the external appearance (interface), structure, or composition of the Website, as well as its technical specifications, and to restrict access to the entire Website or part thereof.

Business may amend these terms by providing at least thirty (30) days prior written notice to all registered Users. In the event of substantial changes affecting customer rights, the notice period shall be sixty (60) days. Any amendments shall not affect orders and contracts that have already been executed. If the User does not agree with the amendments, they have the right to cease using the services at no additional cost.

1.4 Whereas we take care in publishing or sending information, it does not exclude the possibility of inaccuracies or typographical errors, for which it accepts no responsibility.

  1. Data Protection Policy

2.1 We ensure the protection of Users’ personal data and takes appropriate technical and organizational measures to ensure safe browsing on this Website. The Data Protection Notice provides Users with information on the collection and further processing of their personal data, the purposes of processing, and the rights of Users with regard to their personal data. By using this Website, Users confirm that they have been informed about the content of this section and guarantee that all data they provide is accurate, reliable, and up-to-date.

  1. Access terms

3.1 A condition for the use of the Services by Users and registered Customers of the Website is the acceptance of these Terms, which have been drafted in accordance with applicable EU and Hellenic law. In the event of a violation, intentional or unintentional, of any of these terms, we reserve the right to exclude Users or delete members of the Website at any time.

3.2 For the proper use of the information provided by these Terms and to avoid possible violations related to their content, Business reviews and further processes this information. All the information shall be processed in accordance with these Terms and Conditions.

3.3 The use of any method of monitoring the Website or copying part or all its operating mechanism, code, or content is prohibited without Business’ prior written authorisation. In particular, the use of any program or other method of interfering with the Website’s operating mechanism or any entry contained therein is prohibited.

3.4 Any action that burdens or misuses the Website’s search engine and technological infrastructure is prohibited. It should be noted that a large part of the Website’s content belongs to it and is used with permission. Therefore, it is prohibited to copy, modify, paraphrase, or republish the contents of the Website without Business’ prior written permission.

3.5 We reserve the right to temporarily or permanently prohibit the use of our services to any User of the Website who, at our sole discretion, does not comply with these Terms and Conditions, or applicable law. We may exercise this right in cases of abusive or offensive language used by the user towards our employees, provision of incorrect registration details, or unauthorized use of payment methods. If a member’s use of the Website’s services is suspended or prohibited, they are not permitted to re-register or use the Website’s services without Business’ prior written consent.

  1. Industrial and Intellectual Property and Content

4.1. Subject to the expressly stated exceptions (copyrights of third parties, affiliates, and agencies), the copyrights to all software and content on the Website to which User has access or through it, remain the property of Business or its licensors and are protected by international intellectual property laws and treaties. All such rights belong to us and our licensors.

4.2. The presentation and display of the content of the Website shall in no way be construed as a transfer and/or assignment of a license and/or right to unauthorized use thereof. The publication, management, distribution, total or partial copying, transfer, processing, storage, republication, modification, or reproduction in any other manner, in any form, of any part of the content or copies of the content provided to User or displayed on this Website for commercial purposes. User may not use this content in connection with any business or commercial activity unless they have obtained Business’ written authorization.

It is also prohibited to modify, translate, reverse engineer, reconstruct or create derivative works using any software or accompanying documentation provided by us or our licensors. In addition, User has no license or consent to use our trademarks and agrees not to use these trademarks or any trademarks of similar colors without Business’ written authorization.

4.3. Every effort is made to ensure that the majority of products presented on the Website are depicted realistically and accurately. However, due to technological limitations, photographs may differ from the actual condition, form, and appearance of the products. This is entirely reasonable, given the limited technological capabilities, even with the use of the latest technological advances in the field of photographic representation. The actual colors seen by User depend on the specifications of their screen and, as a result, may not be accurate.

4.4 These Terms grant limited access and use of this Website, but do not grant permission to download or modify the whole or any part thereof, except with our express written authorization. This license does not permit any resale or commercial use of this Website or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this Website or its content, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data harvesting and extraction tools.

4.5. It is prohibited to reproduce, copy, sell, resell, visit, or otherwise exploit this Website or any part thereof for any commercial purpose without Business’ express written authorization.

4.6. User is not permitted to use frames or frame techniques to enclose any trademark, logo, or other proprietary information (including videos, images, text, page layout, or form) of the Website without our written authorisation. In the event of unauthorized use, any license granted by Business shall cease to be valid.

4.7. User is not permitted to use any logo or other proprietary logo or trademark of Business or open source code or any part of the link without Business’ prior written authorization.

  1. Sign Up – Creation of an Account

5.1 User may create an Account and register on the Website by using the “Sign In” feature. As detailed in the Data Protection Notice, certain personal data is required for Customer registration, and acceptance of these Terms and Conditions is necessary. However, the creation of an Account is not required to place an order and make a purchase.

5.2. User can log in to the Website with the email address and password they registered with. If they cannot remember their password, they can use the “Forgot your password?” feature. In this case, User will receive an email with instructions on how to reset their password.

If they wish, they can subscribe to the Business’ newsletter list in order to be informed about new products and offers available via the Website.

The information provided by users to Business when registering on the platform must meet the following conditions:

  • It must not be false, inaccurate, or misleading.
  • It must not directly or indirectly lead to the deception of third parties or aim at the sale of items whose distribution is contrary to applicable law.
  • It must not contravene the provisions of applicable Greek and European legislation, including provisions relating to exports, consumer protection, unfair competition, discrimination or misleading advertising, protection of intellectual or industrial property, trade secrets, or personality rights.
  • It must not contain viruses, Trojans, worms, time bombs, cancel bots, or any other program code that may cause deliberate damage or cause data loss to members’/visitors’ computers and the system in general, nor should they lead to the loss of resources, services, or functions of the Website or the Business, in whole or in part, related to our connectivity providers or other affiliates.
  • They must not refer directly or indirectly to products or services that are expressly prohibited herein.
  1. Terms of sale
    • Placing an order via the Website:
  • Customers are offered the option to create an Account on the Website through the “Sign Up” feature. However, the creation of an Account is not required to place an order and make a purchase. Customers can place orders without registering and creating an account, by continuing as a Guest of the Website. In this case, the Guest is required to provide billing information and, furthermore, shipping details, if these are not the same as the billing details.
  • When browsing the Website, the Customer may select products sold on the Website.
  • Products selected by the Customer are placed in the “Shopping Cart” and the Customer completes their order.
  • For a period of five (5) years from the date of shipment of the products, the Company shall retain the order details, order confirmation details, and contracts (as well as these Terms). Customers do not generally have access to this information, but should they require this data and request it explicitly and in writing, Business will make it available. Business recommends that these Terms and Conditions, the order, the order confirmation, the order acceptance, the payment method confirmation, and the invoice, be printed and retained, attaching a relevant note, for the purpose of maintaining proof of purchase. In any case, by ordering products, Customers are deemed to have agreed to and accepted these Terms without reservation and without exception. The purchase contract is binding only upon notification that the order has been accepted.

6.2. Orders can be shipped six (6) business days a week (Monday through Saturday). To that effect, and to keep Customers fully informed and provide the greatest possible protection against unforeseen circumstances, orders are completed as follows:

  1. i) Upon completion of the order request, a summary of the order will be displayed.
  2. ii) If the Customer chooses to pay by credit card, bank transfer and/or via IRIS, they will receive confirmation of their order and payment.

6.3 To place an order on the “Website”, the Customer must be over eighteen (18) years of age. Visitors under the age of eighteen (18) are not permitted to share data or any information. Customers bear responsibility for:

  • providing true, accurate, up-to-date, and complete personal information as requested at the time of confirming the order; and
  • updating the data immediately following any change, in order to ensure its accuracy, relevance, and completeness.

When placing an order, Customers undertake that all information they provide is true and accurate, that they are authorized users of the account they are using to place the order and make the online payment, and that there are sufficient funds to cover the cost of the products.

6.4. It is illegal to supply products to individuals who do not meet these age requirements. If you are a minor, you should not attempt to order these products.

6.5. When an order is placed, the Customer will receive an email confirming receipt and acceptance of the order.

6.6. In the course of the processing of the order, the Customer will receive a series of automated e-mails from Business regarding the progress of their order.

6.7. By submitting an order request, the Customer agrees to receive the above notifications, which are a necessary part of the order process via email sent to the Customer and should be kept for the duration of the transaction. If the Customer does not receive the relevant e-mails, they must contact us as soon as possible.

  1. Website operation

7.1. We make every effort to ensure realistic and accurate photographic representation of the majority of our products, which are presented through our Website. We are, in no way liable for compensation or redress for any direct or indirect loss and positive or consequential damage, including any future damage that may have been caused by this information.

7.2. The Website provides direct access to other websites and/or electronic addresses, the content of which it cannot control and therefore it bears no responsibility whatsoever, nor does it provide any guarantee whatsoever for their content.

  1. Delivery policy

8.1. We offer several options for the collection and delivery of products. When placing an order, the Customer selects the payment method and/or shipping method, and on this basis, the total final cost of the order is calculated, according to which the payment will be made, which will be included in the order confirmation.

8.2. We make every effort to ship products promptly. However, circumstances may arise that prevent the scheduled shipping date from being met. For this reason, any notification regarding the shipping date of products is merely an estimate. Business does not guarantee that the shipment will be made on the specified date. For domestic orders within Greece, delivery will take place within 3-5 business days of the order confirmation. For international orders within the EU, the delivery time period is 7-14 business days. In the event of a delay of more than 10 business days for domestic orders or 21 days for international orders, the customer is entitled to cancel the order and receive a full refund. For customers outside the European Union, any customs duties, import taxes, or other charges are the sole responsibility of the Customer. The estimated delivery time may vary depending on the country of delivery.

8.3. Products are shipped anywhere within the European Union and third countries. Shipments are made daily, except Sundays and public holidays. We take all necessary measures to ensure timely delivery of orders to buyers within its delivery schedule. We cannot guarantee the arrival time or the exact time of delivery of the products in the order. We are not responsible for any delays due to force majeure or unforeseen circumstances or events beyond our control or relating to the courier company.

8.4. We have the right to deliver the products in parts in the order of shipment of its choice. Each partial delivery is subject to a separate contract. If we delay one or more partial deliveries, or we are unable to carry them out, this shall not affect any contracts for products that have already been shipped or are to be shipped in the future. If we notify you that we are unable to make certain partial deliveries, you are deemed to have accepted the shipments you have already received.

8.5. The Customer shall immediately upon receipt of the products examine the condition and completeness of the products delivered. If the Customer does not inspect the products upon receipt or immediately thereafter and does not notify us within twenty-four (24) hours of receipt of the products of any defects or shortages, they shall be deemed to have been received in good condition and containing all other items that are intended to be included in the package.

8.6. If the Customer is not present at the delivery address at the time of the delivery of the product, they will be provided with a note containing instructions on how to proceed. The package availiability for delivery defer for each business’ distributor and country.

  1. Right to and conditions for refund or product exchanges

9.1. The Customer has the right to withdraw from the contract without any cost, provided that they notify us within fourteen (14) calendar days, from the date the Customer concluded the contract, by submitting a withdrawal form. However, the Customer must pay any outstanding amounts for the use of the shipping services. Please note that this obligation arises where the Customer has requested that the service be activated before the expiry of the fourteen (14) day period for submitting the withdrawal form.

9.2. In the event of a defective product, the Customer may notify us, so that it can be replaced with an identical product or, if unavailable, with an alternative product of equal or greater quality and value, at no additional cost. In such case, the Customer shall always have the right to accept or refuse any products or services that will replace the original ones and to request a refund, including shipping costs.

9.3. Products can be returned within fourteen (14) calendar days from the date of issue of the relevant receipt and must be accompanied by a completed Return Form, available on the Website. Product returns are only possible for purchases made through the Website. For product returns, the products must bear their labels and be in their original packaging and in perfect condition, intact, unused, and undamaged. Upon receipt and inspection of the returned product(s), the Customer will be notified by email of the refund. Return shipping costs will be charged to the Customer. For returns from non-EU countries, the Customer is responsible for shipping costs and any customs charges. Business shall not be liable for any delays due to customs procedures.

9.4. The above right of withdrawal does not apply to perishable products or products that expire quickly, sealed health or hygiene items that have been opened, such as (indicatively) cosmetics and personal care items, as well as products with an expiry date that may be affected by incorrect storage or transport. The remaining consumer rights shall remain unaffected.

  1. Payments

10.1. In order to provide the best and most convenient service to the User, we offer the following payment options for products:

  1. by debit/credit card,
  2. via IRIS,
  3. by bank transfer.
  4. For international orders, Business may accept additional payment methods such as PayPal, Stripe, or other international electronic means, which will be listed on the Website accordingly. All transactions are carried out with secure encryption (e.g., SSL/TLS protocol).

10.2. We accept the following debit/credit cards: VISA, VISA Debit, MasterCard, Maestro. We do not accept cheques.

10.3. In the event of payment by debit/credit card, Users are requested to be present at the receipt of their order and to have their payment card and/or ID with them. If the order is placed in the name and on behalf of a Company, then the credit card must be a corporate card, i.e. issued in the name of the respective Company. If a person who claims to be acting on behalf of the User, following your oral authorization, presents themselves to the delivery person at the specified delivery address, then the delivery person will reasonably assume that they are acting in that capacity.

10.4. According to the applicable tax provisions, invoices exceeding five hundred euros (€500) to individuals (Retail Receipt) and to professionals/businesses (Sales Invoice) must be paid ONLY via one of the following methods:

  • Debit or credit card,
  • Transfer to a bank account.

10.5. From time to time, promotional or discount vouchers may be offered, applicable to specific purchases made through this Website. The terms and conditions of use of any discount voucher or promotional code will be specified at the time of issue and will clearly state their expiry date.

  1. Order change/cancellation

11.1. Order changes or cancellations are only accepted if the order confirmation has not been sent, i.e. the order has not been completed. Once the order has been confirmed, it is not possible to change the stated delivery address for security reasons (fraud prevention).

11.2 In case of urgency, the User may contact Business’ at info@inspirationbox.shop.

  1. Disclaimer

12.1. We shall not be liable for any loss or damage that may be caused by an attack involving denial of service, viruses, or other technologically harmful material that may infect your hardware, software, data, or other proprietary material due to the use of this Website or the downloading of any material posted on this Website or any Website linked to it. Business does not guarantee in any way the accuracy, completeness, or availability of the content, pages, services, options, or their results.

12.2. Us and our affiliates make every effort, within the scope of any technological audits they perform at regular intervals, to ensure that the services, the content and transactions on the Website run seamlessly and without interruption and that the high level of security is maintained. However, Business is not liable if, for any reason, including negligence, the operation of the Website is interrupted or access to it is rendered difficult and/or impossible, or if, despite the security measures in place, “viruses” or other harmful software are detected and transmitted to the terminals of users/visitors, or if third parties not authorized in any way interfere with the content and operation of the Website, impeding its use or causing problems in its proper operation or stealing data relating to users’ personal information. Furthermore, it is not liable in the event of interruption of access to the website for reasons beyond Business’ control, as well as for reasons due to technical or other network failures or for reasons of force majeure or fortuitous events.

  1. Links to this Website

13.1 User may connect to the Website, provided that they act in a fair and lawful manner, without damaging or exploiting Business’ reputation. It is not permitted to create a link to any part of this Website other than the home page. Business reserves the right to revoke any linking permission without prior notice.

  1. Amendments

14.1 Business reserves the right, at its sole discretion, at any time and without notice, to modify, remove, or change the Services and/or any page of this Website. Should there be any substantial changes to the Terms that affect Customers’ rights or obligations, Business shall notify Customers by email or other relevant means at least thirty (30) days prior to their entry into force.

  1. Invalidity

15.1 If any part of the Terms and Conditions is found to be unenforceable, the enforceability of the rest of the Terms and Conditions shall not be affected and they shall remain valid and in effect. It is possible for a term or sub-term or part thereof to be considered separately in order to render the rest of the term valid. Otherwise, the term must be rectified and interpreted to approximate as closely as possible the original meaning of the term or sub-term, in accordance with the law.

  1. Contact

16.1 Feedback from our customers and other recommendations regarding Our Website and Business are always appreciated, but this does not imply any obligation to use or compensate them. By submitting any material to Business, including any reviews or comments regarding the Website, User agrees and grants Business permission to use and process it in any way, including publication, without Business having any obligation to the Customer. If User does not wish to grant Business the above-mentioned permission, any submission or communication of material to the Website shall be deemed to constitute acceptance of our Terms and Conditions.

16.2. We communicate with the User via email (e-mail – newsletters) or by placing announcements on the Website. In the event of any dispute, Business implements the complaint management procedure.

  1. Links to third-party sites

17.1 The Website may contain hyperlinks to other websites that are not operated by Business but by third parties (natural or legal persons). We do not control the availability, content, personal data protection policy, quality, and completeness of the services of other websites and pages to which it refers through links, hyperlinks, or advertising banners. For any problem that arises during their visit/use, the User must contact the respective websites and pages directly, which are wholly responsible for the provision of their services.

  1. Miscellaneous

18.1 The above Terms and Conditions are binding on us and our Users/customers in their entirety.

18.2 No delay in exercising part or all of the rights under these Terms will operate as a waiver of that right, which may be exercised at any time at a later stage and at the reasonable discretion of the beneficiary.

18.3 To the extent permitted, we hereby exclude liability for any claims, losses, or damages of any kind in connection with the Website or the data displayed on it, including, without limitation, direct, indirect, incidental, or consequential losses or damages, whether arising from the following indicative matters, loss of profits, loss of income, loss of data, loss of use or otherwise, whether or not Business was advised of the possibility of such losses. The above shall apply whether such claims, losses or damages arise under any tort, including negligence, for breach of contract, under applicable law or otherwise. However, User’s legal rights are not affected when using Our Services. Our website is provided on an “as is” basis. Access to the Website is at the User’s own risk.

18.4 Under no circumstances we, our legal representatives, or our employees be liable for any damage, indirect or consequential, that Users may suffer as a result of using the Services provided, due directly or indirectly to the actions or omissions of our affiliates.

18.5 The services provided through the Website, including simple search or creation of a member account, are not intended for persons under the age of eighteen (18). We do not knowingly collect or further process data about persons under the age of eighteen (18). If a parent or guardian believes that their child has provided personal data to Business, please contact Us at info@inspirationbox.shop.

18.6 For any dispute arising between our affiliates or Users of the Website and Us, we encourage the use of mediation or other alternative dispute resolution mechanisms before resorting to litigation.

For Greek Consumers/Consumers outside the EU: These terms are governed by Greek law. For any disputes, the courts of Athens or the consumer’s place of residence shall have jurisdiction, at the consumer’s discretion.

For consumers in other EU member states: The law of the consumer’s country of residence applies. The consumer may bring proceedings before the courts of their country of residence or the courts of Greece.

Date: [20]/[10/2025